All the Little Questions

(AND THE BIG ONES TOO!)

  • We do not accept most major health insurance. We do accept HSA and FSA. Our payment system accepts the cards. We also accept CARROT supplement insurance. Our postpartum doulas are qualified for the program.

  • We recommend that you book after your 12th week of pregnancy, but as soon as you know you are interested in overnight care. If you have already given birth we cannot guarantee availability, but we still recommend reaching out.

  • Newborn Care Specialists will focus on:

    Feeding the newborn

    Bathing the newborn

    Changing the newborn

    Newborn sleep support

    Washing/cleaning/sterilizing bottles

    Initiating a schedule for sleeping, meals, nap, and playtime

    Postpartum Doulas will focus on:

    Informational support

    Referrals

    Advocacy

    Household organization

    Self-care

    Infant care

    Support mother/father with sibling(s)

  • We ask that families provider whatever your child needs: water, formula, breastmilk, bottles, a bassinet or sleeping area, access to diapers, and whatever clothing or items you feel the baby should have. Also, please provide a room with a flat surface and a chair for feeding the baby. For overnight care, a horizontal sleep space in the same room as the baby or with a monitor is necessary, this allows the caregiver to rest when the baby is sleeping while remaining fully responsive to their needs.

  • Our postpartum doulas, newborn care specialists, night nannies, and lactation experts serve all of Lexington, Kentucky and surrounding areas including Fayette, Jessamine, Scott, Woodford, & surrounding counties. Looking for support in the Louisville, KY area? Check out our sister agency, Louisville Newborn Care.

  • Families reach out for postpartum and newborn support for all kinds of reasons, and there's rarely just one. Many are recovering from a C-section and need extra hands while they heal. Others are first-time parents who want guidance building confidence in those early weeks, or families adjusting to the added demands of twins. Support is also common when a partner returns to work and the household suddenly has one less set of hands during the day. And for many families, it comes down to the basics: sleep deprivation that's taking a real toll, or simply feeling anxious about newborn care and wanting an experienced presence in the home. Whatever the reason, hiring help is a normal, smart step, that can help families feel confident, supported and empowered.